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For your team. Everyone can see and claim open shifts.
Open shifts are shifts that need someone — either extra shifts your manager posted, or ones a teammate asked to have covered. If you want more hours, this is where to find them.

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Claim an open shift

1

Open the Schedule

Click Schedule in the top tabs, then click the Open shifts tab.
2

Look through what's available

Each shift shows its time, position, location, and the reason it’s open.
3

Claim it

On a shift you want, click Claim shift. It’s now yours.
After you claim a shift, Vera takes you to My shifts, where it now appears.

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Why some shifts are greyed out

If a shift looks faded and has no Claim shift button, there’s a reason — for example:
  • This is your own request — you’re the one who asked to have it covered.
  • You’re already scheduled for this shift — you can’t claim a shift you’re already on.

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A heads-up after you claim

Sometimes Vera shows a short note after you claim a shift — for instance, that it lands close to another shift or pushes your hours up. It’s just so you know; the shift is still yours. Click Go to My shifts to carry on.

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What success looks like

You spot an open shift, claim it, and it shows up under My shifts — no need to message anyone to confirm.

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Next step

Need to hand off a shift instead? See Your shifts.